Contact us
A real person reads every message.
The fastest way to reach us is email: [email protected]. Pick the topic below and we will open an email with the right subject. If you are signed in, include your company name so we can find your account quickly.
Help with my accountSign-in, billing, stickers, or something that is not working.
Ask before I sign upWhich plan fits, how many machines, how it works for my crew.
Book a 10-minute walkthroughWe show you around using your own machine types.
Send feedback or an ideaWhat would make your daily walk-around easier?
Report a security issueFound something that looks wrong? Tell us privately.
Before you write
- Machine is down? The owner is alerted automatically when an operator fails a safety item. You do not need to email us.
- Forgot your password? Use "Forgot password" on the login page.
- Cancel or change plan? Do it yourself on the Account page, any time.
- Delete my data? Email us from your account address and we will do it within 30 days. See the privacy policy.
RigCheck is built in Michigan. We are a small team, so we answer in plain language and we do not use phone trees.